Privacy Policy

1. Information We Collect

We may collect the following categories of information in connection with your use of Razira Zogoru:

• Account information, such as your name, email address, and password, provided when you register or request access.
• Usage data, including pages visited, features used, session duration, and interaction patterns within our platform.
• Technical data, such as IP address, browser type, device identifiers, and operating system, collected automatically through cookies and similar technologies.
• Communications you send to us, including support requests, feedback, and correspondence.
• Information you choose to input into our tools for the purpose of data analysis, where applicable.

2. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our platform and related services.
• Processing access requests and managing user accounts.
• Improving, personalising, and developing new features based on usage trends.
• Communicating with you about updates, security notices, and administrative matters.
• Detecting, investigating, and preventing fraudulent or unauthorised activity.
• Complying with applicable legal and regulatory obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving our services, and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time by contacting us using the details in our footer.

4. Cookies & Tracking

We use cookies and similar tracking technologies to operate our website, remember preferences, and analyse traffic. Cookies may be categorised as:

• Strictly necessary cookies required for core site functionality.
• Performance and analytics cookies used to understand how visitors interact with our pages.
• Preference cookies that remember your settings and choices.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of our platform.

5. Sharing of Information

We do not sell your personal information. We may share information with:

• Service providers and subprocessors who assist us with hosting, analytics, customer support, and related functions, under appropriate confidentiality and data protection terms.
• Professional advisers, including legal and financial consultants, where necessary for our business operations.
• Regulatory or governmental authorities, where required by law or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to equivalent privacy protections.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, including satisfying legal, accounting, or reporting requirements. When information is no longer required, we take reasonable steps to securely delete, anonymise, or archive it in accordance with our internal data retention practices.

7. Data Security

We implement reasonable technical and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. International Transfers

Where information is transferred outside of your country or region, we take steps intended to ensure that appropriate safeguards are in place to protect such information in accordance with this Privacy Policy and applicable data protection requirements.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request portability of information you have provided to us.
• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details provided in the footer of this website. We may need to verify your identity before responding to certain requests.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information.

11. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last updated" date. We encourage you to review this Policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us using the address listed in the footer of this website. This document is a general draft template and should be reviewed by a qualified professional to ensure compliance with applicable laws before being relied upon.